About us

Everything, Everywhere. From traditional voice and data services to leading edge IP-based solutions, we have what you need. We are the gateway to the best available underlying networks.

Partnerships. Whether supporting growth, migrating to a new technology or collaborating on unique service terms, we will partner with you to achieve your goals, even as they evolve.

Consolidated Billing. We specialize in helping companies manage their communications more effectively. Our industry-leading, robust billing and order management system allows us to provide the invoicing for all locations under a single customized hierarchy.

Customer First. API prides itself in managing the customer relationship.  Our goal will always be
“Customer First”.

PDF Download: About API

Our technology

1We’re proud of our strong technology reputation and broad nationwide coverage. 
We deliver integrated communication solutions utilizing best of breed technologies. From traditional voice to advanced services, our extensive partnerships enable us to deliver a complete portfolio of services nationwide.

Because of our industry experience, we can help determine whether it would be a better strategy to replace your existing system altogether, or use existing components as a base to build a hybrid system which combine both IP and traditional elements.

Access Point is a premier IP Telephony and Unified Communications solutions provider utilizing the market leading VoIP application server from Broadsoft, one of the most extensive interoperability platforms in the industry.
2We're a leading provider of integrated telecommunications solutions

Access Point’s services include broadband and dedicated internet access, hosted PBX, hosted IP, SIP Trunking, MPLS, wireless, local and long distance voice and many other communications technology services.  Access Point empowers businesses to optimize their telecom services, consolidate billing, and seize opportunities for increasing and maximizing performance. Access Point delivers unique solutions and solid expertise across the entire intermodal telecom landscape. 

Quick facts

Headquarters:
Cary, NC


Founded:

1996

Support:
24x7

Our Mission:
We will be our customer’s Access Point for all of their telecommunications needs.

Our Vision:
Universal appeal with a personal touch.

Our Value:
We provide our
business customers with
proven and reliable solutions.

Our Customers:
We offer services to customers of all sizes across many sectors including health care, retail, hospitality, government,  restaurants, transportation, energy, finance, technology, grocery, utility, education and many more.

Access Point has always delivered quick resolutions. You will get a live person on the phone and that person will help you. Period.

Aime Bolen

Thank you Access Point for proving to be a “customer-first” company. McDonald’s appreciates our winning relationship with you. We look forward to a continued successful business partnership... 

Tim Burge

I want to compliment Access Point for being a customer-focused company who truly seems to care for their clients. In this day and age, personal care is not something that you run into everyday...

Brad Cook