At your service 24/7
Customer Service is what makes Access Point the best choice for your business telecommunication needs.
Our US-based customer service department is available 24/7, with responses to 98.7% of calls within 30 seconds.
Reputable solutions and outstanding customer support is what you can expect as an API customer. Make the switch to a provider who will give you the attention you deserve.
If you have questions or need help our Customer Service team is always available. When you call we have a professional, experienced representative available to help. Your call will be answered by us, not our voicemail.
We don’t just talk about providing good service. We continually grow, envision, innovate - and take real action to provide superior customer service.
You can reach us anytime at 800-957-6468
or email firstname.lastname@example.org
Visit Access Point University for helpful guides and videos.
What customers are saying about us
“Whenever we’ve had issues she is extremely quick to respond in a calm and professional manner… If only there were more Julies in the world, there would be a better Customer Service experience everywhere!”
"It is always a pleasure to get Janet. In my experiences with her I have found her to be knowledgeable, technically adept, and always happy to help."
“I wanted to give some Kudos to Jill and Liz who are working with CSX for me. CSX is a very large account and I'm happy to see orders getting handled so quickly!”